How email counselling works.

    1. Send your first email - Write whatever feels right for you and send it to office@therapeuticcamper.com. If you prefer enhanced privacy, you may choose to use a secure email service like ProtonMail. This introductory exchange costs £20, so you can try the service without commitment.

    2. Receive my response - I'll reply to let you know the next steps, send you a secure email address for our ongoing work, and provide the counselling agreement and payment details.

    3. Continue if you wish - Each further email exchange costs £30, paid in advance via BACS. There's no obligation to continue if you decide this is not the right fit for you.

    4. Timing - I usually reply within 2-3 working days, and always within 7 days. If I'm away or unable to meet this timeframe, I'll let you know in advance so you are never left waiting unexpectedly.

Why choose email counselling?

- You can write at a time that suits you, without needing to schedule an appointment.

- Writing can give you space to process your thoughts and feelings more deeply.

- You'll have a written record of our exchanges to look back on whenever you need.

- It's helpful if you live remotely, have mobility challenges, or find in-person or talking on the telephone difficult.

- It can fit around work, study, or caring responsibilities more easily, than traditional sessions.

Confidentiality and Privacy

Your privacy and confidentiality are very important. All emails are stored securely, and I work in line with GDPR regulations to protect your personal information.

I will never share your emails with anyone else unless required by law or there is a serious risk of harm to yourself or others, which you receive full details within our counselling agreement.

About Me

I am a registered member of the British Association for Counselling and Psychotherapy (BACP), which means I work within their professional and ethical standards.

My background includes counselling work with Childline, in Schools, and with adults and young people facing a wide range of life challenges. My approach is warm, down-to-earth, and flexible, offering you a space to be heard and supported at your own pace.

Fees

- Introductory Email Exchange: £20 

- Ongoing Email Exchanges: £30 each (Paid in advance by BACS)

There's no obligation to continue beyond the first email if you decide this is not the right approach for you.

Refunds are not generally available once payment has been made, unless I am unable to provide the service.

FAQs

How long should my emails be?

There is no set word count - some people write just a few paragraphs, others write longer. What matters is that you share what feels important to you.

Do I need to write regularly?

Not at all. Some people write once a week, others less often. You set the pace and there is no pressure to stick to a schedule.

What if I don't know what to write?

That's very normal. You might start with how you are feeling in the moment, or describe a situation you would like support with. There are no right or wrong ways to begin.

Is this suitable in a crisis?

No. This service is not designed for emergencies. If you need urgent help, your GP, 999 or 111 or, crisis support here. Your safety and well-being are paramount. 

Testimonial

"I worry about being overheard in the more traditional types of therapy. Communicating through proton.me emails helped me feel secure and I really liked that I could sit down and write my email at a time which suited me, without appointments or expectations. Val's responses were timely and warm, and I liked the signposting too." 

Ready to Begin?

If this way of working feels right for you, your first step is to simply send your introductory email to office@therapeuticcamper.com

I look forward to hearing from you.